Pexdra

What is the Idea

When you decide to renovate your home, it can be a real headache. You have to deal with finding the right materials and talking to different experts like cabinet makers, plumbers, electricians, fabricators, installers and more. You also need to make sure you’re getting good quality products which technically matches your demand at a fair price and that it has harmony with the style of your home.

To find the materials, you might have to visit at least five or six stores and look through hundreds, maybe even thousands, of products. You need to consider the technology, price, availability, and design of each item.

Even after you make your purchases, there’s still that lingering doubt. Your spouse might look at you like, “Did you really check all the options? Did you get the best deal? Did we get the best possible design?” That doubt sticks with you.

But here’s the thing—we’re trying to make this whole process better. How? Let me explain.

Who we are

Our goals and values form the essence of our identity.

Our goal is to make your search for renovation products and services more efficient, professional, and accessible. We want you to be able to do a preliminary assessment of what you need quickly, remotely, and online.

Imagine having all the technical advice you require for your renovation gathered in one convenient place. Plus, we offer an integrated approach to access all the services you need.

While we won’t claim to be the absolute best, we commit to an ongoing effort to improve and provide better service each day—both for ourselves and for you.

Our Values

Our commitment to values transcends mere business objectives — it is a steadfast principle engraved in stone. We might not be changing the whole world, but everyone can make it better just one bit. So, we aim to play our part.

Our values hold a higher priority than our business goals. Beyond superficial slogans and flattering rhetoric, certain ideals take precedence over financial gains. At our core, we uphold the principles of Zhen (Truthfulness), Shan (Compassion), and Ren (Forbearance).

  • Truthfulness and honesty
  • Benevolence versus Selfishness
  • Tolerance

 

  • Truthfulness and honesty

We always committed to take the truth of the issues and guide our customers and other stakeholders towards what is best for them.

  • Benevolence versus Selfishness

Rather than pursuing selfish gains, we advocate for a win-win approach that extends beyond customer interactions to encompass all stakeholders. We believe that we can provide such mechanism to harmonize the interests of interior designers, general contractors, builders, fabricators, installers, manufacturers, suppliers, and most importantly, end users.

  • Tolerance

Patience is our virtue. If more time is needed, we gladly offer it. Addressing customer concerns takes precedence, aiming to not only meet but exceed expectations. We adopt systematic approaches to minimize errors, engage the best talent, and provide desired services. In the event of misunderstandings or mistakes, our commitment is to assess situations sincerely and find compassionate solutions.”

Why Us

  • Search everywhere in one place
  • Smart Choices based on Technical and Design Details
  • Unbiased Advisor
  • Identifier Engine
  • More Simple, More Transparent
  • Satisfaction Guarantee
  • “Search everywhere in one place”;

We’re here to help you discover the products you’re looking for. We start by checking and filtering products from various suppliers and manufacturers online. From the wide range of options, we simplify things by narrowing down the closest choices, so you can easily visit them in person.

Our approach is about saving you time and effort. Instead of wandering and searching through countless places, we guide you to a more efficient search path. You can sift through a variety of candidate products online, narrow down your choices, and then plan to visit or get a sample of them.

  • “Smart Choices based on Technical and Design Details”;

We believe in offering detailed information about the technical and design features of each product, adhering to a policy of transparency to empower our customers. Unlike some who may keep it hidden, we introduce and compare manufacturers’ brands.

Our goal is to provide clear and accurate technical specifications for products, making it easier for you to narrow down your choices. We go beyond by offering extensive design details, allowing you to refine your preferences through efficient filtering.

Wondering about warranties, seasonal auctions, colors, designs, or special offers? We’ve got you covered. We strive to provide all the answers, ensuring you have comprehensive information about the products you’re interested in.

  • “Unbiased Advisor”;

It’s more than just comparing prices; we’re here to be your unbiased consultant. When dealing directly with a supplier, they may naturally push their own products, which might not always be the best fit for you in terms of design, technical aspects, or pricing.

In our marketplace, the focus is on what suits you best. It doesn’t matter which manufacturer or supplier you choose; what matters to us is finding the products that align with your technical needs, match your design preferences, and come at the best price. Instead of steering you towards a specific product, we aim to assist you in making a well-informed and optimal choice.

  • “Identifier Engine”;

We understand that the frustration of finding the perfect product can be magnified if it’s suddenly out of stock. But we’re here to assist. If your selected product is unavailable, we’ll make every effort to identify other suppliers who might have it or suggest similar alternatives. Our goal is to enhance your accessibility to the products you desire, even if your first choice is temporarily unavailable.

  • “More Simple, More Transparent”;

Our policies are to provide more transparency in product prices and services to the customers. Other policies may lead to the increase of customers’ distrust.

It makes sense that prices might vary based on circumstances, like a builder buying a larger quantity and getting a bigger discount. But when two customers are in the same situation, ordering the same amount of the same product, they should get the same price in the market.

  • “Satisfaction Guarantee”;

To make sure you’re completely satisfied, we’ve got a process in place. We collect the payment for products and services. The service fee stays with us until the entire project is done and you’re totally happy. Only after you confirm your satisfaction and the project’s completion will we release the fee to the fabricator and installer.

This way, if there are any issues or defects, we’ll address them before the service provider gets paid.

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